Frequently Asked Questions
You can find answers to common questions about our products and services. Here, you will find important information about our Escape-Proof Cat Harness. We hope these detailed responses help you make informed decisions. Explore this section to learn more about our products, shipping policies, returns, and much more. If you have any other questions that are not addressed here, please don't hesitate to contact our Kitty Happiness Team for more help. Thank you for choosing us for your pet's needs. If your question is not answered here, please email hello@cataboutusa.com or call us at 505-204-0791.
How do I measure my cat?
It’s pretty easy; the illustration below shows you where you need to measure.
What sizes are available for the OutBound Cat Harness™?
We offer three standard sizes and two custom sizes: extra small and extra large. We can custom-fit your cat if you send us your cat's measurements, its age, and whether it is overweight or still growing.
Why is your leather eco-friendly and non-toxic?
All of our leather is certified as ecologically and socially responsible by an independent third party. It is processed without the use of toxins. Our tannery is certified by the Leather Working Group for its commitment to social and environmental responsibility. https://www.leatherworkinggroup.com
How does the design of the harness prevent escape?
Cats escape from harnesses by backing out. Other harness makers will tell you to keep your cat from getting in a position to do this. Our harness transfers the force of a cat backing out to safely squeeze your cat when they pull back. All the pressure is directed around your cat’s belly, not to the neck or other sensitive structures. Our shock cord is specially designed to be tough and long-lasting. As a bonus, the squeezing action tends to calm a panicking cat.
Can I tether my cat?
With supervision, you can safely tie your cat to a solid object. We have our cats outside the studio, in a courtyard, for several hours at a time. The main concern is that cats love to tangle themselves on anything they can.
Do I need to supervise my cat?
For short periods of time, once your cat is used to being outside. You can leave them alone to answer the phone or get a cup of tea or coffee, for instance.
Are there any customer testimonials or reviews for the harness?
On each product page, you’ll see a lot of reviews for our harness. We’re super proud of them!
Has the harness been tested and refined specially for cats?
We have tested and developed our design specially for cats. We studied anatomy and observed cats' movements to make it as comfortable and ergonomic as possible.
Didn't see your question? Just ask, we are an email or a phone call away!
hello@cataboutusa.com OR 505-204-0791