Thank you for considering shopping with us!
We want to make sure you have a great experience with our products and services. Please read our shipping and returns policy below.
Shipping Policy:
We know you're excited to receive your new purchase, so we always strive to process and ship orders as quickly as possible. Most orders will be shipped within 1 business day of being placed. Please note that orders placed on weekends or holidays will be processed on the next business day. Once your order has been shipped, you will receive a tracking number via email so you can track your package.
We offer free 1st class shipping on all orders over $65 within the United States. For orders under $65, we offer flat-rate shipping at a reasonable cost. Shipping times will vary depending on your location, but typically range from 2-4 business days.
If you need your order to arrive sooner, we also offer expedited shipping options at our cost. You can select the shipping method that works best for you during checkout.
International Shipping
We offer a very reasonably priced international option called Flat Rate, it is reliable but slow. Your package will arrive in 3-4 weeks if you choose this option.
For faster shipping, you can choose Asendia E Pac Plus or Fed Ex both services are more expensive but offer better tracking and transit times.
If you'd like us to estimate your transit time, send an email to: lcole@cataboutusa.com. You can choose your carrier during checkout and shipping duration estimates will appear on the checkout page.
Returns:
We hope that you'll love your purchase from us, we understand that sometimes things don't work out as expected. If you're not satisfied with your item, you can return it to us within 60 days of purchase for a refund or exchange. Just make sure that the item is unused and in its original packaging.
If you do need to return an item, please don't hesitate to reach out to us. We want to make sure that you're completely satisfied with your experience, and we'll work with you to ensure that your return is processed smoothly and quickly.
Conclusion:
We're committed to providing you with high-quality products and excellent customer service. We believe that our shipping and returns policy reflects that commitment, and we're always here to answer any questions or concerns that you may have. Thank you again for choosing us, and we look forward to serving you!
CAT ABOUT
319 DON FERNANDO RD
SANTA FE, NM 87505
We pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We process your return within one business day of receiving your item. Damaged/visibly chewed items will be refunded at 50% of the purchase price.
If you have questions, please Contact Us with your order number and details about the product. We will respond quickly.